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Terms & Conditions

Please read these terms and conditions carefully before using our services.

Last updated: October 2026

1. General Provisions

These General Terms and Conditions (hereinafter "Terms") govern the rights and obligations between the service provider and the client in connection with the provision of software development, testing, and AI integration services.

The Provider offers its services exclusively to businesses: entrepreneurs and legal entities acting in the course of their business or professional activity. The Provider does not conclude contracts with consumers. By submitting an inquiry or accepting a proposal, the Client confirms that it is acting in this capacity.

Service Provider: Vitalii Bartashchuk Registered place of business: Za vodou 161/2, 032 03 Liptovský Ján, Slovak Republic IČO: 54225337 Phone: +421 952 681 072 Registered in the Trade Register of the District Office Liptovský Mikuláš, No. 540-24297

These Terms are governed by the applicable laws of the Slovak Republic, in particular Act No. 513/1991 Coll. (Commercial Code) and Act No. 40/1964 Coll. (Civil Code), as amended.

2. Description of Services

The Provider offers the following services:

• Software Development: Custom web and mobile application development, infrastructure consulting, support and maintenance, and legacy system modernization.

• Software Testing & Quality Assurance: Automated and manual testing, performance analysis, AI-aided QA, and security audits.

• AI Integration & Sovereign Intelligence: Private document intelligence, local LLM implementation, AI-enhanced development pipelines, and step-by-step AI integration.

The specific scope, deliverables, and timeline for each project are defined in individual project proposals or contracts agreed upon by both parties.

3. Contract Formation

A contractual relationship between the Provider and the Client is established upon:

1. The Client submitting a written or electronic inquiry describing the required services.

2. The Provider preparing and delivering a project proposal or quotation.

3. The Client accepting the proposal in writing, electronically, or by commencing the agreed cooperation.

A binding contract is deemed formed at the moment of the Client's acceptance of the proposal. Any modifications to the agreed scope must be confirmed in writing by both parties.

4. Pricing and Payment Conditions

The price for services is determined individually based on the scope and complexity of the project, as specified in the accepted proposal or contract.

• All prices are quoted in EUR and are subject to applicable VAT regulations.

• Invoices are issued upon completion of agreed milestones or upon delivery of the final output.

• The payment due date is 14 days from the date of invoice issuance, unless agreed otherwise.

• In case of late payment, the Provider is entitled to charge statutory late payment interest in accordance with Slovak law.

• The Provider reserves the right to suspend work if payment is overdue by more than 30 days.

5. Rights and Obligations of the Provider

The Provider undertakes to:

• Deliver services professionally, on time, and in the agreed scope and quality.

• Maintain confidentiality of all information obtained from the Client during cooperation.

• Inform the Client without undue delay of any circumstances that may affect the delivery of services.

• Provide regular progress updates as agreed in the project contract.

6. Rights and Obligations of the Client

The Client undertakes to:

• Provide the Provider with all necessary information, materials, and access required for the delivery of services.

• Cooperate in a timely manner during the acceptance and testing of deliverables.

• Pay the agreed price within the due date.

• Respect the intellectual property rights of the Provider and third parties.

7. Intellectual Property

Unless otherwise agreed in writing:

• All intellectual property rights to custom-developed deliverables are transferred to the Client upon full payment of the agreed price.

• The Provider retains the right to use general know-how, methodologies, and non-proprietary tools developed during the project.

• Third-party and open-source components used in deliverables remain subject to their respective licenses.

• The Client may not resell, redistribute, or sublicense the Provider's proprietary tools or internal frameworks without prior written consent.

8. Liability Limitations

The Provider's total liability for damages arising from or related to the services shall not exceed the total amount paid by the Client for the specific project or service in question.

The Provider shall not be liable for:

• Indirect, incidental, or consequential damages, including lost profits.

• Damages caused by the Client's failure to provide accurate information or timely cooperation.

• Delays or failures caused by force majeure events (natural disasters, pandemics, government actions, etc.).

Liability is governed by the relevant provisions of the Slovak Commercial Code (Act No. 513/1991 Coll.).

9. Data Protection (GDPR)

The Provider processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and Act No. 18/2018 Coll. on the Protection of Personal Data of the Slovak Republic.

• The Provider acts as a data controller for client contact data collected for business communication purposes.

• Where the Provider processes personal data on behalf of the Client, a separate Data Processing Agreement will be concluded.

• Personal data is processed only for the purposes of contract performance, legitimate business interests, or with the data subject's consent.

• Data subjects may exercise their rights (access, rectification, erasure, restriction, portability, objection) by contacting: info@vaet.sk.

10. Complaint Procedure

The Client has the right to file a complaint regarding the provided services.

• Complaints must be submitted in writing to info@vaet.sk or to the Provider's registered address.

• The Provider will acknowledge receipt of the complaint within 5 business days.

• Complaints will be resolved within 30 days from the date of receipt, unless a longer period is justified and communicated to the Client.

• If the complaint is found to be justified, the Provider will remedy the defect, provide a discount, or offer an alternative solution.

11. Termination

Either party may terminate the contract by written notice with a 30-day notice period, unless otherwise agreed.

Upon termination, the Client shall pay for all services delivered up to the date of termination.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Slovak Republic.

Any disputes arising from or in connection with these Terms shall be resolved primarily through amicable negotiation. If no agreement is reached, disputes shall be submitted to the competent courts of the Slovak Republic.

13. Final Provisions

These Terms are effective from February 1, 2026.

The Provider reserves the right to amend these Terms. Any changes will be published on this website and take effect on the date of publication. Existing contracts shall remain governed by the version of the Terms in effect at the time of contract formation.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

By using the Provider's services, the Client confirms that they have read, understood, and agreed to these Terms.